Facts & Stats About:
Activision has reduced calls to its customer service centers by 25% using social media self-service more...
Online and TV retailer HSN launched the HSN Arcade in 2011, allowing users to play free video games while live streaming TV more...
Best Buy became the first virtual branded retail store in CityVille in 2011, putting itself in front of the game's 71MM players more...
In 2011, BlueFly partnered with Badgeville to enhance BlueFly's online shopping experience through rewards such as badges more...
Flash sale retailer Gilt Groupe promises exclusive web access to its top customers as a way to increase engagement more...