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Dell has 40 staff in customer care dedicated to Twitter customer response
NoneRelated Facts:
Dell's online community forum has more than 1.5MM members more...
"Of the top 100 grossing apps on both iOS and Android in the last week of Q1 [2013], about 40 percent of them used [Facebook's] mobile app install ads. In gaming, travel, e-commerce and financial service industries, the early indicator is that our cost per install is highly competitive" - Facebook COO Sheryl Sandberg more...
"Our growth is particularly strong from new small and medium-sized marketers, direct response marketers, and app developers" - Facebook COO Sheryl Sandberg more...
70% of brand marketers plan to increase their spending on social media advertising in 2013 more...
65.2% of marketing executives use social media to increase customer retention more...