48% of U.S. online consumers have shopped for books, stationary or office supplies in the past year

Added: 02/17/2012 from NPD Group Published: 01/26/2012

30% of US consumers' book purchases are made online more...

77% of consumers visit physical stores to evaluate products knowing they will buy online at another time more...

Consumers who belong to advanced multi-channel loyalty programs place orders that are an average of 35% larger than other consumers more...

Consumers who belong to advanced multi-channel loyalty programs visit a company's website twice as often as other consumers more...

Consumers who research across online, offline, & mobile spend 18-36% more than those who don't more...