Facts & Stats About:
USAA leads insurance companies in Net Promoter Score in both the auto (74%) and homeowner (71%) sectorsUSAA, Amazon.com, Costco, Virgin America, Apple, Trader Joe’s & Wegmans, Among the Highest in Customer Loyalty in the 2012 Satmetrix Net Promoter® Benchmark Study
15% of US adults who have switched their auto insurance policies in the past 3 years switched twice, and 4% switched 3 times more...
25% of US adults have switched their auto insurance policies in the past 3 years more...
27.5% of US adults have had the same auto insurance policy for 15 years or more more...
48% of African-Americans, Asian-Americans, and Hispanics "like" Facebook posts from music artists or bands, compared to 42% for the overall population more...
US adults who engage with brands on social media sites via mobile device spend an average of 25 minutes per day on Facebook, compared to 12 minutes for YouTube, and 10 minutes for Instagram more...