Facts & Stats About:
6% of U.K. online shoppers have taken purchasing advice from friends and family on social media sites more...
65% of Chinese online consumers have lodged a complaint or left a comment about a company on a social media site, compared to 30% worldwide more...
24% of US consumers who have liked a brand on Facebook despite having no intention of buying its products did so in order to help a friend more...
69% of US consumers who have liked a brand on Facebook have done so because a friend did more...
85% of fans of brands on Facebook recommend brands to others, compared to 60% of average users more...