Facts & Stats About:
42% of online shoppers abandon shopping carts because of delivery timing estimatesImproving Product Returns Presents Biggest Opportunity for Retailers Wishing to Increase Online Shopping Satisfaction
20% of US online adults consider Google most helpful when researching products or services, followed by 19% for Amazon and 12% for retail stores more...
63% of online shoppers look at a retailer’s return policy before making a purchase more...
27% of U.S. online consumers have shopped for a product because of something they saw on a social media site more...
42% of tablets shoppers use their devices to contact retailers, compared to 36% of PC shoppers more...
34% of US smartphone owners use their devices to shop online while browsing in stores more...