Facts & Stats About:
77% of U.K. consumers believe mobile payments put their money at risk more...
20% of U.K. consumers believe retailers strike the right balance between manned and self-service checkout options more...
66% of U.K. online shoppers say poor in-store service has led them to favor eCommerce more...
23% of U.K. online shoppers expect a customer service team to be available 24 hours a day more...
66% of U.K. shoppers prefer to return unwanted goods to an online retailer by post, compared to 29% by carrier pick-up more...