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By 2017, the majority of new user-facing applications will exhibit gamified-social-mobile fusion
Gartner Says 80 Percent of Social Business Efforts Will Not Achieve Intended Benefits Through 2015
By 2016, 50% of large organizations will have internal social networks
Gartner Says 80 Percent of Social Business Efforts Will Not Achieve Intended Benefits Through 2015
80% of social business efforts will not achieve their intended benefits through 2015
Gartner Says 80 Percent of Social Business Efforts Will Not Achieve Intended Benefits Through 2015
Enterprise spending on paid social media ratings and reviews will account for 10-15% of all reviews by 2014
Gartner Says By 2014, 10-15 Percent of Social Media Reviews to Be Fake, Paid for By Companies
Failure to respond via social channels can lead to up to a 15% increase in churn rate for existing customers
Gartner Predicts That Refusing to Communicate by Social Media Will Be as Harmful to Companies as Ignoring Phone Calls or Emails Is Today
Social media advertising is the largest contributor projected to overall social media revenue and is projected total $8.8B globally in 2012
Gartner Says Worldwide Social Media Revenue Forecast to Reach $16.9 Billion in 2012
Global social media revenue is forecast to reach $16.9B in 2012, up 43.1% from 2011 revenue of $11.8B
Gartner Says Worldwide Social Media Revenue Forecast to Reach $16.9 Billion in 2012
62% of tablet owners use their devices for social networking
Gartner Survey Highlights Top Five Daily Activities on Media Tablets
The global market for social CRM software will total $2.1B in 2012, up from $850MM in 2011, and social CRM revenue will represent 10% of the overall CRM market
Gartner Says Only 50 Percent of Fortune 1000 Organizations Will Get a Worthwhile Return From Their Social CRM Initiatives by the End of 2012
Fewer than 30% of large organizations will block social media in 2014, vs 50% in 2010
Gartner Says Fewer Than 30 Percent of Large Organizations Will Block Social Media by 2014
By 2014, 40% of companies using licensed or internally
developed partner relationship management applications will have migrated to social accountability accreditation services
Interactive Marketing Resource Center - Cross-channel Marketing
By 2014, customer service, Web analytics, content management and social customer relationship management vendors will take more than 40% of the market share for campaign management
Interactive Marketing Resource Center - Cross-channel Marketing
By 2014, 70% of B2B companies with indirect sales channels, agents or brokers will have implemented social accountability accreditation services or hosted customer relationship management/partner relationship management
Interactive Marketing Resource Center - Cross-channel Marketing