Refine Your Results:
Topic
Technology
Region
Industry
Company
Internet Retailer
Specialties:
1-19 of 19 results
Published Facts
40% of online retailers perform manual reviews on more than 20% of their transactions
Most e-retailers say they have fraud under control
41% of online retailers perform manual reviews on 5% or less of their transactions
Most e-retailers say they have fraud under control
21.8% of online retailers report a rise in fraud rates in 2011, compared to the 15.7% who report a decline
Most e-retailers say they have fraud under control
1.4% of online retailers report a fraud rate of more than 5%
Most e-retailers say they have fraud under control
5.8% of online retailers report a fraud rate between 3% and 5%
Most e-retailers say they have fraud under control
8.7% of online retailers report a fraud rate between 2% and 3%
Most e-retailers say they have fraud under control
12.3% of online retailers report a fraud rate between 1% and 2%
Most e-retailers say they have fraud under control
72% of online retailers report a fraud rate of less than 1%
Most e-retailers say they have fraud under control
The percentage of visits to luxury British jeweler Astley Clarke's website ending in purchases increased 60% when it introduced personalization technology and behavioral search tools
Personalization boosts conversion by 60% for a U.K. e-retailer
27% of Urban Outfitters website visitors click on recommendations. About 7% of the site’s sales are linked to recommendations, up from about 1% when Urban Outfitters manually entered recommendations
Top 500 - 27% of Urban Outfitters’ online shoppers click on recommendations - Internet Retailer
Purchases made through Rue La La’s mobile commerce site and mobile apps accounted for 12% of the flash-sale merchant’s Q1 2011 sales, up sharply from 2% of sales in Q1 2010
Mobile Commerce - M-commerce sales leap to 12% of all revenue at Rue La La - Internet Retailer
Rue La La members can shop all day, rummage through the day’s sales, and consolidate their orders into one delivery
Mobile Commerce - M-commerce sales leap to 12% of all revenue at Rue La La - Internet Retailer
One of the most important lessons Rue La La has learned is that shoppers should not have to re-input their log-in credentials once the app is set up
Mobile Commerce - M-commerce sales leap to 12% of all revenue at Rue La La - Internet Retailer
Rue La La sees more mobile sales on weekends than it does on weekdays, showing that customers are shopping away from their desks
Mobile Commerce - M-commerce sales leap to 12% of all revenue at Rue La La - Internet Retailer
"Our best customers have the highest returns rates but they are also the ones that spend the most money with us and are our most profitable customers. These best customers have a 50% return rate" - Craig Adkins, Vice President of Services and Operations, Zappos
Get Back
Zappos' average customer return rate is 35%, but the customers that purchase the more expensive lines of footwear have up to a 50% return rate
Get Back
Online consumers return apparel and other soft goods at higher rates, typically 20-30%. Hard goods like gifts, home products and toys have return rates of less than 10%
Get Back