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    • 1-19 of 19 results

    Published Facts

    40% of online retailers perform manual reviews on more than 20% of their transactions Most e-retailers say they have fraud under control  
    Added: 03/16/2012 from Internet Retailer Published: 03/15/2012
    41% of online retailers perform manual reviews on 5% or less of their transactions Most e-retailers say they have fraud under control  
    Added: 03/16/2012 from Internet Retailer Published: 03/15/2012
    21.8% of online retailers report a rise in fraud rates in 2011, compared to the 15.7% who report a decline Most e-retailers say they have fraud under control  
    Added: 03/16/2012 from Internet Retailer Published: 03/15/2012
    1.4% of online retailers report a fraud rate of more than 5% Most e-retailers say they have fraud under control  
    Added: 03/16/2012 from Internet Retailer Published: 03/15/2012
    5.8% of online retailers report a fraud rate between 3% and 5% Most e-retailers say they have fraud under control  
    Added: 03/16/2012 from Internet Retailer Published: 03/15/2012
    8.7% of online retailers report a fraud rate between 2% and 3% Most e-retailers say they have fraud under control  
    Added: 03/16/2012 from Internet Retailer Published: 03/15/2012
    12.3% of online retailers report a fraud rate between 1% and 2% Most e-retailers say they have fraud under control  
    Added: 03/16/2012 from Internet Retailer Published: 03/15/2012
    72% of online retailers report a fraud rate of less than 1% Most e-retailers say they have fraud under control  
    Added: 03/16/2012 from Internet Retailer Published: 03/15/2012
    The percentage of visits to luxury British jeweler Astley Clarke's website ending in purchases increased 60% when it introduced personalization technology and behavioral search tools Personalization boosts conversion by 60% for a U.K. e-retailer  
    Added: 03/15/2012 from Internet Retailer Published: 03/15/2012
    27% of Urban Outfitters website visitors click on recommendations. About 7% of the site’s sales are linked to recommendations, up from about 1% when Urban Outfitters manually entered recommendations Top 500 - 27% of Urban Outfitters’ online shoppers click on recommendations - Internet Retailer  
    Added: 11/02/2011 from Internet Retailer Published: 10/27/2011
    Purchases made through Rue La La’s mobile commerce site and mobile apps accounted for 12% of the flash-sale merchant’s Q1 2011 sales, up sharply from 2% of sales in Q1 2010 Mobile Commerce - M-commerce sales leap to 12% of all revenue at Rue La La - Internet Retailer  
    Added: 10/26/2011 from Internet Retailer Published: 04/27/2011
    Rue La La members can shop all day, rummage through the day’s sales, and consolidate their orders into one delivery Mobile Commerce - M-commerce sales leap to 12% of all revenue at Rue La La - Internet Retailer  
    Added: 06/17/2011 from Internet Retailer Published: 04/27/2011
    One of the most important lessons Rue La La has learned is that shoppers should not have to re-input their log-in credentials once the app is set up Mobile Commerce - M-commerce sales leap to 12% of all revenue at Rue La La - Internet Retailer  
    Added: 06/17/2011 from Internet Retailer Published: 04/27/2011
    Rue La La sees more mobile sales on weekends than it does on weekdays, showing that customers are shopping away from their desks Mobile Commerce - M-commerce sales leap to 12% of all revenue at Rue La La - Internet Retailer  
    Added: 06/08/2011 from Internet Retailer Published: 04/27/2011
    "Our best customers have the highest returns rates but they are also the ones that spend the most money with us and are our most profitable customers. These best customers have a 50% return rate" - Craig Adkins, Vice President of Services and Operations, Zappos Get Back  
    Added: 01/01/2010 from Internet Retailer Published: 04/13/2010
    Zappos' average customer return rate is 35%, but the customers that purchase the more expensive lines of footwear have up to a 50% return rate Get Back  
    Added: 01/01/2010 from Internet Retailer Published: 04/13/2010
    Online consumers return apparel and other soft goods at higher rates, typically 20-30%. Hard goods like gifts, home products and toys have return rates of less than 10% Get Back  
    Added: 01/01/2010 from Internet Retailer Published: 04/13/2010
    BuySeasons implemented a new return policy that made it easier and less costly for customers to return their packages but did not see an increase in their average return rate (still less than 5%) Get Back  
    Added: 01/01/2010 from Internet Retailer Published: 04/13/2010
    Zappos ships on average 60,000 items a day and double that during the holiday season Get Back  
    Added: 01/01/2010 from Internet Retailer Published: 04/13/2010