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58% of members of hotel loyalty programs are satisfied with their programs
Loyalty Program Member Satisfaction Linked to Ease of Tasks | Loyalty360.org
60% of members of airline loyalty programs are satisfied with their programs
Loyalty Program Member Satisfaction Linked to Ease of Tasks | Loyalty360.org
63% of members of retail company loyalty programs are satisfied with their programs
Loyalty Program Member Satisfaction Linked to Ease of Tasks | Loyalty360.org
71% of members of grocery store loyalty programs are satisfied with their programs
Loyalty Program Member Satisfaction Linked to Ease of Tasks | Loyalty360.org
73% of members of financial service company loyalty programs are satisfied with their programs
Loyalty Program Member Satisfaction Linked to Ease of Tasks | Loyalty360.org
75% of members of entertainment company loyalty programs are satisfied with their programs
Loyalty Program Member Satisfaction Linked to Ease of Tasks | Loyalty360.org
65% of program members are satisfied with their loyalty programs
Loyalty Program Member Satisfaction Linked to Ease of Tasks | Loyalty360.org
71% of UK consumers recommend a company to others following a positive customer service experience
U.K. Companies Lose About 12 Billion Pounds Per Year Due to Poor Customer Service | Loyalty360.org
75% of UK consumers are more loyal to a company following a positive customer service experience
U.K. Companies Lose About 12 Billion Pounds Per Year Due to Poor Customer Service | Loyalty360.org
14% of UK consumers who encounter poor customer service complain about the experience on social media
U.K. Companies Lose About 12 Billion Pounds Per Year Due to Poor Customer Service | Loyalty360.org
19% of UK consumers who encounter negative customer experiences post negative company reviews online
U.K. Companies Lose About 12 Billion Pounds Per Year Due to Poor Customer Service | Loyalty360.org
27% of UK consumers who encounter negative customer experiences tell friends
U.K. Companies Lose About 12 Billion Pounds Per Year Due to Poor Customer Service | Loyalty360.org
50% of UK consumers have switched businesses due to poor customer service
U.K. Companies Lose About 12 Billion Pounds Per Year Due to Poor Customer Service | Loyalty360.org
56% of UK consumers who encounter negative customer experiences say they will never associate with that particular company again
U.K. Companies Lose About 12 Billion Pounds Per Year Due to Poor Customer Service | Loyalty360.org
62% of loyalty program members enjoy personalized offers based on preferences they manage and update
Brands Need to be Transparent When Obtaining Customer Data | Loyalty360.org
69% of loyalty program members enjoy personalized discounts based on purchasing habits
Brands Need to be Transparent When Obtaining Customer Data | Loyalty360.org
24% of loyalty program members say lack of privacy is a barrier to participation
Brands Need to be Transparent When Obtaining Customer Data | Loyalty360.org
29% of loyalty program members say the amount of personal information required is a barrier to participation
Brands Need to be Transparent When Obtaining Customer Data | Loyalty360.org