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47% of U.S. consumers consider shipping costs an important factor in deterring online purchases, compared to 28% for out-of-stock items, and 23% for lack of product images
U.S. Consumers Want Retailers to Integrate Channels, New hybris Study Finds
59% of U.S. consumers consider easy navigation an important factor in following through with online purchases, compared to 57% for simplicity of checkout, and 42% for product images
U.S. Consumers Want Retailers to Integrate Channels, New hybris Study Finds
28% of U.S. consumers consider an in-store returns policy the most important factor in a multichannel retail experience
U.S. Consumers Want Retailers to Integrate Channels, New hybris Study Finds