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92% of consumers frequently or very frequently connect to the Internet at home and use email, while 86% use a mobile phone and 66% use Facebook or similar social networking sites
NCR 2010 Global Consumer Research
44% of shoppers want to use their mobile phone to locate stores or restaurants, or to download coupons for redemption when they shop
NCR 2010 Global Consumer Research
43% of shoppers would like to use their mobile phone for price comparisons while shopping
NCR 2010 Global Consumer Research
44% of consumers want to user their mobile phone to locate stores or restaurants, or to download coupons for redemption while shopping. 43% want to use their mobile phone for price comparison while shopping
NCR 2010 Global Consumer Research
Consumers are most inclined to share their name, gender, email address, age and purchasing history. They are less willing to share credit card information or their phone number or home address
NCR 2010 Global Consumer Research
83% of consumers are more likely to do business with retailers that let them control where, when and how they interact through preferred channels
NCR 2010 Global Consumer Research
87% of consumers want a similar way to access products and services across industries (banking, retail, travel, etc) whether online, in the store, on their mobile phone or using a self-service device
NCR 2010 Global Consumer Research