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    Low-end tablet buyers have an average age of 41 years, are consistent with all tablet buyers on gender, and they have an average household income of $62,000 Maritz Holiday Tablet Poll Finds Four Key Buyer Segments in Tablet Market  
    Added: 01/09/2012 from Maritz Published: 12/21/2011
    Tablet newcomers have an average age of 46, skew more female, and have an average household income of $70,000 Maritz Holiday Tablet Poll Finds Four Key Buyer Segments in Tablet Market  
    Added: 01/09/2012 from Maritz Published: 12/21/2011
    Tablet-committed buyers have an average age of 38, skew more male, and have an average household income of $72,000 Maritz Holiday Tablet Poll Finds Four Key Buyer Segments in Tablet Market  
    Added: 01/09/2012 from Maritz Published: 12/21/2011
    Single-minded tablet buyers have an average age of 41, skew female, and they have an average household income of $75,000 Maritz Holiday Tablet Poll Finds Four Key Buyer Segments in Tablet Market  
    Added: 01/09/2012 from Maritz Published: 12/21/2011
    43% of customers who abandon a brand or provider do so because of service and almost two thirds of the time it's because of poor service instead of promises of better service elsewhere Delight or Defection: The Pivotal Role of People Inside the Customer Experience  
    Added: 01/01/2010 from Maritz Published: 12/01/2006
    83% of customers that had a negative experience told at least one other person about it Delight or Defection: The Pivotal Role of People Inside the Customer Experience  
    Added: 01/01/2010 from Maritz Published: 12/01/2006