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Facts Tagged With Consumer
1-20 of 69 results
14% of UK consumers who encounter poor customer service complain about the experience on social media
U.K. Companies Lose About 12 Billion Pounds Per Year Due to Poor Customer Service | Loyalty360.org
50% of US consumers who have liked a brand on Facebook say the brand's Facebook page is more useful than its website
Facebook Social Media Infographic - LIKE US! - Lab42
24% of US consumers who have liked a brand on Facebook despite having no intention of buying its products did so in order to help a friend
Facebook Social Media Infographic - LIKE US! - Lab42
77% of US consumers who have liked a brand on Facebook say they have saved money as a result
Facebook Social Media Infographic - LIKE US! - Lab42
34% of US consumers who have liked a brand on Facebook say promotions are the biggest motivator for doing so
Facebook Social Media Infographic - LIKE US! - Lab42
69% of US consumers who have liked a brand on Facebook have done so because a friend did
Facebook Social Media Infographic - LIKE US! - Lab42
87% of US consumers who use Facebook have liked a brand on the site
Facebook Social Media Infographic - LIKE US! - Lab42
7% of consumers say a company's social media presence is the most important factor in strengthening or eroding brand affinity
Kentico Survey: Websites Second Only to Word of Mouth in Driving Brand Affinity | Kentico CMS for ASP.NET
43% of consumers are more likely to buy a new product when learning about it on social media
A Multi-Mix Media Approach Drives New Product Awareness | Nielsen Wire
US consumers spend 121B minutes per month on social media sites
Getting Socially Minded: Marketers to Up Their Social Media Ads in 2013 | Nielsen Wire
US consumers spend 20% of their online time, and 30% of their smartphone time, on social media
Getting Socially Minded: Marketers to Up Their Social Media Ads in 2013 | Nielsen Wire
51% of consumers who follow a retailer on social media do so to get information on deals and coupons, down from 58% in 2011
Survey Finds Consumers Using Pinterest to Engage With Retailers More Than Facebook, Twitter
68% of U.S. online consumers have used YouTube to browse and research a retail company
Survey Finds Consumers Using Pinterest to Engage With Retailers More Than Facebook, Twitter
38% of U.S. online consumers follow retailers through one or more social networking sites
Survey Finds Consumers Using Pinterest to Engage With Retailers More Than Facebook, Twitter
U.S. consumers who use Twitter follow an average of 8.5 retail companies on the site
Survey Finds Consumers Using Pinterest to Engage With Retailers More Than Facebook, Twitter
U.S. consumers who use Facebook follow an average of 6.9 retail companies on the site
Survey Finds Consumers Using Pinterest to Engage With Retailers More Than Facebook, Twitter