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    By 2013, lead management campaigns integrating 4 or more digital channels will outperform single- or dual-channel campaigns by 300% Interactive Marketing Resource Center - Cross-channel Marketing  
    Added: 02/23/2012 from Gartner Published: 02/21/2012
    By 2013, 60% of Fortune 500 companies will actively be engaging customers with Facebook marketing, up from 20% today Interactive Marketing Resource Center - Cross-channel Marketing  
    Added: 02/23/2012 from Gartner Published: 02/21/2012
    By 2014, 70% of B2B companies with indirect sales channels, agents or brokers will have implemented social accountability accreditation services or hosted customer relationship management/partner relationship management Interactive Marketing Resource Center - Cross-channel Marketing  
    Added: 02/23/2012 from Gartner Published: 02/21/2012