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    80% of social business efforts will not achieve their intended benefits through 2015 Gartner Says 80 Percent of Social Business Efforts Will Not Achieve Intended Benefits Through 2015  
    Added: 02/07/2013 from Gartner Published: 01/29/2013
    By 2014, customer service, Web analytics, content management and social customer relationship management vendors will take more than 40% of the market share for campaign management Interactive Marketing Resource Center - Cross-channel Marketing  
    Added: 02/23/2012 from Gartner Published: 02/21/2012
    By 2013, 60% of Fortune 500 companies will actively be engaging customers with Facebook marketing, up from 20% today Interactive Marketing Resource Center - Cross-channel Marketing  
    Added: 02/23/2012 from Gartner Published: 02/21/2012
    80% of the top 100 companies in the Fortune 500 have a Facebook presence, but fewer than 20% are actively engaging with customers Interactive Marketing Resource Center - Cross-channel Marketing  
    Added: 02/23/2012 from Gartner Published: 02/21/2012