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Facts Tagged With Word of Mouth
1-20 of 85 results
71% of UK consumers recommend a company to others following a positive customer service experience
U.K. Companies Lose About 12 Billion Pounds Per Year Due to Poor Customer Service | Loyalty360.org
27% of UK consumers who encounter negative customer experiences tell friends
U.K. Companies Lose About 12 Billion Pounds Per Year Due to Poor Customer Service | Loyalty360.org
"There certainly is a discoverability challenge with mobile, and we're hoping to let our core gamers know that our games are going to be available on the iPhone and iPad, and maybe they'll tell their friends and help us with some discoverability" - Firaxis Games founder Sid Meier
Sid Meier: We must not forget the value of the core gamer | GamesIndustry International
13% of consumers learned about the last product they purchased from friends or family
Power Your Brand Ecosystem With Social Media
24% of US consumers who have liked a brand on Facebook despite having no intention of buying its products did so in order to help a friend
Facebook Social Media Infographic - LIKE US! - Lab42
69% of US consumers who have liked a brand on Facebook have done so because a friend did
Facebook Social Media Infographic - LIKE US! - Lab42
31% of US consumers chose their general physician based on a recommendation from someone else
Lab42-Healthcare-Infographic-FINAL.png (PNG Image, 893 × 4541 pixels) - Scaled (20%)
67% of consumers in sub-Saharan Africa are likely to tell others about new products they purchase
Where in the World is Innovation?
85% of smartphone social media users trust online restaurant reviews from fellow diners more than those from professional food sites
Best Food Apps | Smartphone Foodies | Infographic - Lab42
85% of fans of brands on Facebook recommend brands to others, compared to 60% of average users
Value Of A Facebook Fan 2013 | Syncapse
24% of US adults got information or support from others who have the same health condition the last time they had a serious health issue
Health Online 2013 | Pew Research Center's Internet
70% of US adults got information or support from friends or family the last time they had a serious health issue
Health Online 2013 | Pew Research Center's Internet
60% of Russian men who shop for food, household, and personal care products collect related information and opinions for reference before shopping
Russian Men Go Shopping
72% of marketers do not recognize and leverage customer referral value
The Loyalty Divide | Loyalty360.org
Women are 25% more likely than men to rely on friends or family for advice on personal finance matters
10 Things to Know About Today’s Female Consumer
37% of US smartphone owners have used their devices to contact a friend or relative about a product while in a store
IAB Mobile Shoppers - Growing Adoption Shifting the Retail Landscape
27% of marketers believe user-generated content is the most popular form of online advertising
Adobe State of Online Advertising Study
28% of consumers say word of mouth is the most important factor in strengthening or eroding brand affinity
Kentico Survey: Websites Second Only to Word of Mouth in Driving Brand Affinity | Kentico CMS for ASP.NET