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    72% of marketers do not recognize and leverage customer referral value The Loyalty Divide | Loyalty360.org  
    Added: 03/27/2013 from Loyalty360 Published: 03/27/2013
    In any given week, less than 0.5% of Facebook fans engage with the brand they are fans of Facebook fans: A fan for life?  
    Added: 06/10/2012 from Ehrenberg-Bass Institute Published: 05/31/2012
    38% of people have recommended a brand they "like" or follow on a social network Socialogue: I Like You and Will Follow You Anywhere! | Ipsos  
    Added: 06/05/2012 from Ipsos Published: 06/05/2012
    68% of Hispanic moms trust word-of-mouth conversations related to brands and marketing activities The Power of the Mamás Latinas | Edelman Digital  
    Added: 02/10/2012 from Edelman Published: 02/09/2012