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Facts Tagged With Word of Mouth
1-20 of 31 results
58% of consumers share positive experiences and seek advice from friends and family when they talk about brands on social media
SDL Survey Reveals Consumers Want Brands to Offer Consistent Experience | SDL
13% of consumers learned about the last product they purchased from friends or family
Power Your Brand Ecosystem With Social Media
24% of US consumers who have liked a brand on Facebook despite having no intention of buying its products did so in order to help a friend
Facebook Social Media Infographic - LIKE US! - Lab42
69% of US consumers who have liked a brand on Facebook have done so because a friend did
Facebook Social Media Infographic - LIKE US! - Lab42
31% of US consumers chose their general physician based on a recommendation from someone else
Lab42-Healthcare-Infographic-FINAL.png (PNG Image, 893 × 4541 pixels) - Scaled (20%)
85% of smartphone social media users trust online restaurant reviews from fellow diners more than those from professional food sites
Best Food Apps | Smartphone Foodies | Infographic - Lab42
24% of US adults got information or support from others who have the same health condition the last time they had a serious health issue
Health Online 2013 | Pew Research Center's Internet
70% of US adults got information or support from friends or family the last time they had a serious health issue
Health Online 2013 | Pew Research Center's Internet
72% of marketers do not recognize and leverage customer referral value
The Loyalty Divide | Loyalty360.org
37% of US smartphone owners have used their devices to contact a friend or relative about a product while in a store
IAB Mobile Shoppers - Growing Adoption Shifting the Retail Landscape
27% of marketers believe user-generated content is the most popular form of online advertising
Adobe State of Online Advertising Study
28% of consumers say word of mouth is the most important factor in strengthening or eroding brand affinity
Kentico Survey: Websites Second Only to Word of Mouth in Driving Brand Affinity | Kentico CMS for ASP.NET
31% of moviegoers discuss movies on social media sites, up from 27% in 2010
Spoiler Alert: Mobile Moviegoers are the Biggest Movie Enthusiasts | Nielsen Wire
30% of U.S. consumers rely on word of mouth from family and friends when researching medications
Consumers Rely On User Generated Content for Information about Medications | ORC Social Buzz
60% of U.S. online consumers gather insights on companies from their friends’ social media posts,compared to 50% for the UK
Market Force Study Shows Companies Wield Comparable Social Media Influence to Friends
81% of U.S. online consumers are influenced by their friends’ social media posts, compared to 78% for brands’ posts
Market Force Study Shows Companies Wield Comparable Social Media Influence to Friends
79% of U.S. social media users use the sites to look up information and get recommendations
Netpop | Connect: Social Media Madness U.S. 2012 | Netpop Research
60% of Millennials rate products and services online, compared to 46% of non-Millennials
bcg.perspectives - The Millennial Consumer